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Large & Architectural | Opening Plaques

TERMS & CONDITIONS…

Our Terms

1. Descriptions of Signs

All of our signs are made to the highest of standards
using only Welsh Slate, edge effects are all individual
styles and may vary from the samples shown.

Any markings in the slate are natural, and is not considered to be unusual but unique.

All signs are engraved not printed.

Any colour variations may occur due to the natural material used.

All sizes quoted are approximate.

The “Secret Fix” is used on all signs to mount on either
a gate or wall, nylon pins are sunk into the back of the sign. (Instructions should arrive on how to fit and look after your sign)

2. Payment and Pricing

Unless otherwise stated all goods must be paid for in full before being despatched from us. All prices are in GB Pounds Sterling. All prices shown EXCLUDE VAT which will be added at Paypal Payment Confirmation. Deliveries to Non-European countries may result in import duties payable on receipt of goods. You will be liable for these duties.

3. Delivery

Please allow 7-10 working days for delivery, if we are unable to deliver during this period then you will be notified via email or telephone as to when your delivery will be expected. We offer no guarantee of being able to deliver within 7-10 working days. We will not refund or replace goods that are delayed in transit due to any reason including industrial action by third parties.
Free and Charged delivery refers to an order being sent to a given address once only.

5. Confidentiality
All payments taken via our website use a secure server. Our payments are taken securely by PAYPAL.
All confidential information is held securely and used only in accordance with the Data Protection Act. Customer details are not passed to any third party, but we reserve the right to pass on contact telephone numbers to our delivery company in order to deliver, unless specifically requested not to do so.

6. Cancellations and Returns

If your goods are not manufactured to your specifications then you have the right to cancel the contract return the goods and receive either a full refund or replacement, if you are returning your goods then please state your reasons why.
Any complaints should be directed to the following: Customer Services 07561 576 992

7. Statutory Rights

None of our terms & conditions affect your statutory rights

House Signs ©2019 All Rights Reserved. All information and images are copyright.